Apprenticeship as IT System Management Assistant (m/f/d)

Apprenticeship as IT System Management Assistant (m/f/d)
The d-serv GmbH is currently offering this training. We look forward to receiving your application using the contact details below.

Your tasks and training content

  • In cooperation with the management and the heads of the departments for Consulting, Sales, Development and User Experience Design:
    • Plan, prepare and carry out work tasks in coordination with customer-specific business and service processes.
    • Developing and implementing consulting strategies including their practical application for the customers of d-serv GmbH.
    • Researching and evaluating IT systems available on the market and customer-specific solutions.
    • Analysing requirements for IT systems including the development of concepts for IT solutions and the coordination or organisation of their implementation.
    • Apply instruments from sales marketing and sales, including the preparation of offers and the conclusion of contracts.
  • In cooperation with your colleagues from the development department and for the projects and products of d-serv GmbH, such as the Web-To-Publish solution ci-book™
    • Develop, create and support IT solutions.
    • Applying instruments of commercial management and control.
    • Carrying out and documenting quality assurance measures.
    • Implementing, integrating and checking measures for IT security and data protection.
    • Providing services and completing orders.
    • Procurement of hardware, software and services.

Your profile and qualifications

  • You are very interested in information technology systems or solutions and would like to learn more about the processes and procedures involved in their development, marketing and operation.
  • You not only want to know how "apps" are programmed, but would also like to find out and understand how they can be designed in a user-centred way and communicated in a customer-oriented way.
  • You would like to learn about the commercial and business background of software development and master the corresponding methods and tools, not shying away from numbers, estimates, calculations, discounts and formal language for drawing up contracts.
  • You maintain an overview even in stressful work situations and can always keep an eye on the overall result.
  • You know that your work results are always part of a team effort and you can present them both orally and in writing.
  • You have successfully completed your Abitur. Please inform us of comparable degrees from abroad.
  • You speak and write German fluently and can understand English well. Any language courses required during the training period can be discussed with us.

Our offer

  • An apprenticeship contract in a well-established company that has existed for over 20 years.
  • Exciting, international projects and product developments in a professional working environment.
  • Short decision-making processes and a solid, long-term perspective.
  • Scope for development and opportunities to play a decisive role in shaping the company.
  • Opportunities to work independently and on your own responsibility.
  • Flexible working hours.
  • Great working atmosphere and nice colleagues.

Formal information

  • Training location: d-serv GmbH, Tübingen
  • Vocational school: Ferdinand-von-Steinbeis-Schule, Reutlingen
  • Start: Usually on 01 September of the current year.
  • Training period: 3 years

Your application should include the following:

  • Letter of motivation, curriculum vitae and copies of certificates.
  • Copies of certificates and work samples if available.
  • Salary expectation - This should correspond to the state average for this training occupation in Baden-Württemberg.

Please send your application exclusively in electronic form as a PDF to:

  • Contact person: Mr Pietro Triscari
  • E-mail address:
  • For telephone enquiries please call: +49 (0)7071 795680